Podcasts
Inspiration for your customer centricity – both for the ears and the eyes!
Want to get inspired – even on the go? Here you’ll find selected podcasts that offer fresh perspectives, sharp insights, and practical advice on how to create better customer experiences and stronger loyalty.
Whether you work in marketing, sales, customer service, analytics, or are responsible for the entire business, you’ll find episodes that bring new ideas and actionable tips to your work with customer centricity.
Some of the listed podcasts can be both watched and listened to, while others are audio-only.
Podcast: Tabel 7 – Personalization, where ‘ME’ meets meaning
Think personalization is just using someone’s first name? Think again! Or maybe you think Michelin-star service ...
Podcast: The CXPod – 30 years in CX: Shaping the Future of Customer-Centric Business
The importance of nurturing customer relationships and the challenges companies face in truly becoming customer centric
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