Podcasts
Inspiration for your customer centricity– for both eyes and ears!
Looking for inspiration on the go? Here you’ll find selected podcasts offering fresh perspectives, sharp insights, and practical advice on how to create better customer experiences and build stronger loyalty.
Whether you work in marketing, sales, customer service, analytics, or oversee the entire operation, you’ll find episodes that bring new ideas and actionable tips to support your customer-centric efforts.
Some of the podcasts listed can be both watched and listened to, while others are for your ears only.
Podcast – Tabel 7: Personalization, where ‘ME’ meets meaning
Think personalization is just using someone’s first name? Think again! Or maybe you think Michelin-star service ...
30 years in CX: Shaping the Future of Customer-Centric Business
The importance of nurturing customer relationships and the challenges companies face in truly becoming customer centric
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