Specialists in customer loyalty
We help businesses maximise revenue by boosting customer loyalty.
And we’ve been doing so for more than 25 years.
Loyalty Group in numbers
years in the industry
projects completed
different industries
Real-world experience
We have been helping businesses to translate customer insights into increased revenue ever since the first websites went live. With more than 25 years of real-world experience and hundreds of satisfied clients, we are confident in our claim of being experts in customer centricity.
Evidence-based consulting
Experience is not enough when making business critical decisions. Hard facts win every argument! This is why one of our prime tasks is the fact-finding you need for informed decision-making about your customers and business.
From insights to results
Customer intelligence has no value until it is translated into visible actions and measurable results for your business. We help you prioritise the most value-creating drives and quantify your gains from increased customer centricity.
360º business focus
A successful customer-centric approach requires tearing down silos and confronting norms. We focus on the all-round facets of the customer experience and equip both management and staff to make the crucial difference in your customer touchpoints.