Cases and clients
For more than 30 years, we have helped companies analyse and develop customer loyalty.
Our experience spans a wide range of industries, markets, and countries. Below, you will find a selection of the clients we have already helped.
Current cases
Altibox Denmark
A strong customer experience for broadband customers across Denmark
– driven by deep customer insight, clear ...
BMW Group Denmark
The result was increased customer and employee satisfaction – and higher profitability
– driven by action ...
Energi fyn broadband
The goal is high customer retention and satisfaction
- achieved through detailed customer surveys and a targeted, ...
Pindstrup Mosebrug
Increased customer focus across 4,500 B2B customers in 89 markets
– driven by action-oriented customer insight ...
Toyota Denmark
AutoIndex as a strategic foundation for customer experience and business development
– driven by deep customer ...
Toyota/Lexus Norway
Enhanced customer experience and long-term loyalty in the Norwegian automotive market
– driven by deep customer ...
Waoo
Defending the top position takes hard work
– driven by deep customer insight, focused initiatives, and structured ...
Der blev ikke fundet nogle resultater
Previous cases
AP Pension
The customer insight Loyalty Group has given us is an important prerequisite for reaching our goal of having the ...
Arctic Umiaq Line
The goal was 20% additional revenue per passenger
– the approach was solid customer insights, prioritised ...
BMW Group Norway
The result was stronger customer loyalty and business development across the importer and dealers
– the approach ...
Eniig (now Norlys)
The goal was to balance an ambitious growth strategy with a targeted focus on customer retention
– the approach ...
Hartmann
The goal: target and prioritise initiatives aimed at existing customers
– the approach was to create a clear ...
NNIT
The goal: achieve the growth targets through loyal customers
– the approach was to optimise the customer ...
Royal Arctic Line
The goal: ensure that the product lives up to the company’s obligations to the people of Greenland
– the approach ...
Struers
The goal: optimise Struer’s customer centricity, making it more relevant to customers – and more valuable to ...
Der blev ikke fundet nogle resultater
Industries we have worked with:
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